ONE YEAR WARRANTY
All of our products are covered by our one year warranty counted from the date the original package was deliverd.
Warranty Terms
1. The customer needs to pay for the roundup shipping cost to have your product fixed.
2. The customer needs to contact Hedy Jewelry first to get authorized.
3. The customer needs to be responsible for the package sent back, Hedy Jewelry will not cover any loss for the package sent back.
4. A tracking number needs to be provided when customers send a package back.
For any questions, please email us : service@queendiamond.shop